Kauai Coffee uses the United States Postal Service (USPS) for its shipments. If you have a street address that the USPS does not deliver to, make sure to include your P.O. Box. If a shipment is returned to us because you provided a shipping address that USPS does not deliver to, you will incur the additional shipping charge for us to send it to your correct address.
Return Policy & Guarantee
Should you not be satisfied with your purchase in any way – if it arrives damaged or if it’s lost in transit, etc – we will replace the shipment or refund your purchase. Returns can be made within 10 days of receipt. Upon receipt of your return, we will credit a full refund for the cost of the items. We do not refund shipping costs.