Kauai Coffee uses the United States Postal Service (USPS) for its shipments. If you have a street address that the USPS does not deliver to, make sure to include your P.O. Box. If a shipment is returned to us because you provided a shipping address that USPS does not deliver to, you will incur the additional shipping charge for us to send it to your correct address.
Case discounts will be applied for the following quantities:
- 12 qty: 10 oz bags
- 6 qty: 24 oz bags
- 3 qty: 5lb bags
Return Policy & Guarantee
Should you not be satisfied with your purchase in any way – if it arrives damaged or if it’s lost in transit, etc – we will replace the shipment or refund your purchase. Returns can be made within 10 days of receipt. Upon receipt of your return, we will credit a full refund for the cost of the items. We do not refund shipping costs.